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From February this year, EnergyAustralia will offer Amazon Alexa voice control to EnergyAustralia customers, making it easier for them to manage their energy at home.

What is Amazon Alexa?

Alexa is Amazon’s cloud based voice service – she answers questions, plays music, turns on and off the lights, give you news and weather updates and more. She is accessed via voice enabled

speakers such as the Amazon Echo, Echo Dot and Echo Plus. These devices will be available through Amazon, JB Hi-Fi, Myer and other major retailers.

What will the Amazon Alexa Skill do for EnergyAustralia customers?  

From February 2018, EnergyAustralia customers will be able to check and manage their electricity and gas accounts with Amazon Alexa. 

You’ll be able to find out from Amazon Alexa your latest gas or electricity due date and amount. You’ll also be able to hear energy saving tips. 

More features will be added over time. 

How do I get started?

Buy an Alexa enabled device such as the Amazon Echo, Echo Plus or Echo Dot and download the Amazon Alexa app, then enable the EnergyAustralia Skill.

EnergyAustralia My Account customers will receive easy step-by-step instructions for linking their account to their Alexa account. If you haven’t registered for My account, you can do so at energyaustralia.com.au/myaccount 

Some ideas for using EnergyAustralia on Alexa:
“Alexa, ask EnergyAustralia how much is my gas bill?” 
“Alexa, ask EnergyAustralia when is my bill due?”
“Alexa, ask EnergyAustralia for an energy saving tip” 

Frequently Asked Questions

You can read through our FAQs below. We look forward to helping you manage your energy through Amazon Alexa.