Standard plan for your home energy, with no discounts, other benefits or contract end date.

Benefits of Basic Home

Our Basic Home plan gets you connected with EnergyAustralia. 

Features: 

  • A standard plan with no discounts or benefit period
  • 100% carbon neutral electricity for no extra cost when you opt-in
  • Manage your energy account online with My Account
  • No lock-in contract and no exit fees 

How our Basic Home plan works

Electricity and gas bills are made up of daily supply and energy usage charges. In Victoria, for eligible electricity customers on a flat tariff, Basic Home is our equivalent of the Victorian Default Offer and the rates are regulated by the Essential Services Commission. For New South Wales, Queensland and South Australia, Basic Home is our equivalent of the Default Market Offer and the reference price is regulated by the Australian Energy Regulator.  

For gas and other tariff types, EnergyAustralia sets the pricing for Basic Home. Our gas rates are reviewed annually and we’ll let you know before this happens. 

Any other fees and charges (incl. GreenPower) may vary. If you’re a solar customer, you’re eligible for the applicable solar feed in tariff rates. There are no exit fees with our Basic Home plan. 

More information

Basic Home is available for electricity and gas to all eligible residential customers in ACT, NSW, Queensland (electricity only), SA and Victoria . Please refer to our Basic Plan Information Documents (BPID) or Energy Fact Sheets for more details. For more information, go to our frequently asked questions