Flexible electricity & gas rates with great discounts.

Benefits of Flexi Plan

Flexi Plan is a flexible plan for your home energy needs that includes variable energy rates for electricity & gas. You’ll receive a discount off your energy usage charges. Guaranteed, every time you pay.

Features:

  • Energy rates for electricity & gas are variable (other fees and charges may vary)
  • No lock in contract and no exit fees
  • Guaranteed discount off your energy charges for 12 months
  • Manage your energy accounts online with My Account

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Flexi Plan and your energy bill

Electricity and gas bills are made up of usage rates, daily supply charges and demand charges (if applicable). With Flexi Plan, these rates and charges are variable.

If we vary your rates, this will generally be once a year on a single date in July. Depending on where you're located, we’ll usually give you at least five or ten business days’ prior notice of the variation. Please keep this in mind when choosing a variable rate plan. You’ll also receive a guaranteed discount off these charges during the 12 month benefit period.

Any other fees and charges (incl. solar feed-in tariffs and GreenPower) may also vary. If you’re a solar customer, you may be eligible for the applicable solar feed-in tariff rates. Energy payments such as solar feed-in tariffs or demand payments will generally only change once a year on a single date in July. If we vary your energy payments, we’ll let you know, usually at least five business days’ before the change. There are no exit fees with Flexi Plan.

More information

Flexi Plan is available to eligible residential customers in ACT, NSW, Queensland (electricity only), SA. Please refer to our Basic Plan Information Documents (BPID) or Energy Fact Sheets for more details. For more information, go to our frequently asked questions.