Find out how we're supporting customers impacted by COVID-19.
Moving house? Make it a good move.
Let's get moving
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Help and support
View payment options
Having financial difficulty?
Pay your bill
Is your bill higher than expected?
How to read your bill
How estimated bills work
View and pay your current bill
See your billing history
Check your usage details
Change electricity and gas plans
Set up direct debit
Update your contact details
Our energy experts are here to answer any questions you may have.
Monday to Friday 8.00am to 8.00pm AEST
Monday to Friday 8:00am to 9:00pm AEST