Billing and enquiries | EnergyAustralia

We currently have long wait times on our phone due to the COVID-19 situation impacting our staff availability. If you have been affected by Coronavirus and are experiencing Financial Difficulties, we are able to help. Otherwise, if you need assistance with your energy needs find out How to Get in Touch. Thank you for your patience.

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Payments

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Having financial difficulty?

Billing

Is your bill higher than expected?

How to read your bill

How estimated bills work

My Account

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View and pay your current bill

See your billing history

Check your usage details

Switch address

Change electricity and gas plans

Set up direct debit

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Our energy experts are here to answer any questions you may have.

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