Have a question about paying a bill, meter reading, concessions or financial hardship?

My Account

Manage your energy accounts in one secure place, from home or on the go. Take a few minutes to register.

Access My Account

Want to chat with us online?

Our energy experts are available for live chat:

Monday to Friday

8.00am to 9.00pm AEST

Saturday

9.00am to 6.00pm AEST

Access our FAQs

Chat with us online.

Our energy experts are here
to answer any questions
you may have.

Live chat

Live Chat

Live chat is currently unavailable.

We apologise for any inconvenience.

Want to chat with us online?

Our energy experts are available for live chat:

Monday to Friday

8.00am to 9.00pm AEST

Saturday

9.00am to 6.00pm AEST

Access our FAQs

Give us a call

Monday to Friday 

8.00am to 6.30pm AEDT

133 466