Getting a new meter? There are some important things you need to know if you live in NSW/ACT*, South Australia or Queensland.

The information below covers time frames for the following three scenarios:

  1. New connection 
  2. Connection alteration 
  3. Meter exchange

We can work with you to arrange your meter connection when it suits you. If you need to change the date just let us know and we'll reschedule. 

*Please note that Accredited Service Provider relates to NSW/ACT customers only.

^Please note that date ranges don’t apply to life support customers.