Mail centre

Locked Bag 14060
Melbourne City Mail Centre
VIC 8001

Our head office

Level 19, Two Melbourne Quarter
697 Collins Street
Docklands VIC 3008

Call +61 3 9060 0000
Monday to Friday*

8.30AM to 5PM AEDT

For customer enquiries or matters related to your EnergyAustralia service, please contact us via or our general enquiries form.

*Please note: As a result of COVID-19 restrictions, EnergyAustralia’s registered office is temporarily closed and our Reception is unattended. EnergyAustralia will accept service of any documents or process electronically via legalnotices@energyaustralia Note: this is not a general enquiries mailbox.