Mail centre

EnergyAustralia
Locked Bag 14060
Melbourne City Mail Centre
VIC 8001

Our head office

EnergyAustralia
Level 19, Two Melbourne Quarter
697 Collins Street
Docklands VIC 3008

Call +61 3 8628 1000
Monday to Friday*

8.00am to 5.30pm AEDT

For customer enquiries or matters related to your EnergyAustralia service, please contact us via enq@energyaustralia.com.au or our general enquiries form.


*Please note: As a result of COVID-19 restrictions, EnergyAustralia’s registered office is temporarily closed and our Reception is unattended. EnergyAustralia will accept service of any documents or process electronically via legalnotices@energyaustralia com.au. Note: this is not a general enquiries mailbox.