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EnergyAustralia continues to support customers in financial stress
Leading energy retailer, EnergyAustralia, has reaffirmed its commitment to customers doing it tough during the coronavirus pandemic in Australia.
Leading energy retailer, EnergyAustralia, has this week launched a campaign to persuade customers to enrol for eBilling as an alternative to receiving paper bills, which beginning 6 April, will accompany a $1.69 fee to cover the increased costs of production and postage. Exemptions apply for customers who fall within a vulnerability category – this includes concession-card holders as well as those on the EnergyAustralia EnergyAssist program.
Customer service & energy portfolio strengthened in tough 2019
EnergyAustralia, one of the country’s leading energy retailers, today announced it contributed operating earnings of A$295 million to owner CLP Group in the 12 months ended 31 December 2019, down from A$574 million a year ago.
EnergyAustralia, one of Australia’s leading energy retailers, today said its emissions of carbon-dioxide equivalent from generating electricity fell by 1.6 million tonnes or 7 per cent in the 12 months ended 30 June 2019.