What’s a distributor and what’s a retailer?

EnergyAustralia is a retailer. We take care of your account ensuring you can access a variety of energy options and services with a payment option that suits you.

A distributor owns the energy infrastructure – the poles, wires and meters that supply energy to you.  Where there is a fault or emergency at your property, you should contact your distributor for information.

If you need to find your distributor, please visit the the Australian Energy Regulator website.