Set up your new business premise in a few easy steps.
Existing customers – connect your new premises
Call us to disconnect your electricity and gas at your old premise and arrange a new connection at your new one.
Need a meter turned off?
Call us six days before you need a disconnection. We can also arrange reconnections for you at this time.
New customers – first, disconnect your premises
Let us know at least three days before your electricity or gas needs to be switched on.
If you’re shifting address and switching your electricity and gas to EnergyAustralia, you’ll need to arrange a disconnection at your previous business premises.
What you need when connecting
When you connect your electricity or gas account with us, have the following details handy:
- the address of your new business premise
- the date you want the electricity and gas connected
- your business name and contact numbers
- your ABN
Disconnecting a meter
New meter installations
If you need a new electricity or gas meter installed, you’ll need to contact us to arrange the installation. Installing a new meter may take some time.
New connections for major builders
If you’re a builder, trade or Accredited Service Provider (ASP) and you’re completing multiple builds/connections a year or a developer or investor wanting a dedicated partnership, our Major Partners team are here to help.