Skip to main content

We’re currently experiencing delays across all our online chat and call centres. You can avoid wait times by using My Account portal or, sign up to a new energy plan online in minutes.

Hide message
EnergyAustralia logo
  • home icon Home
    • Electricity and gas Show menu dropdown
      • Virtual Power Plant
      • Compare electricity and gas plans Show menu dropdown
        • Upload your electricity bill
      • How to disconnect and reconnect your energy connection
      • Compare electricity and gas plans Show menu dropdown
        • Balance Plan
        • Basic Home
        • No Frills
        • Solar Max
        • Total Plan
        • How to compare plans
        • What is off peak electricity?
        • When to switch
        • What is a tariff?
      • Get an energy quote
      • Go Neutral Show menu dropdown
        • Opt-in for carbon neutral
        • FAQs
        • Go Neutral news and carbon offset projects Show menu dropdown
          • Solid efforts to reduce emissions in Brazil
          • Savanna Fire Management, Arnhem Land, Northern Territory
          • Top End wildfire management
          • Light bulb moments in India
      • New meters and installations Show menu dropdown
        • Timeframes for electricity meter connections
      • Green energy plans Show menu dropdown
        • Green energy options
      • Energy saving and safety Show menu dropdown
        • Electrical safety
        • Natural gas safety
        • Gas appliances safety
        • South Australian Retailer Energy Productivity Scheme (REPS)
      • PowerResponse
      • Energy Plan Information
      • Solar Power
    • Internet plans
    • Moving house
    • Bills and accounts Show menu dropdown
      • Manage your account Show menu dropdown
        • Update your details
        • Register an additional account holder
      • Pay your bill Show menu dropdown
        • Payment options Show menu dropdown
          • Pay my bill
        • Request a payment extension
      • Understand your bill Show menu dropdown
        • Bill guides
        • Energy usage data request
        • Estimated bills
        • Is your bill higher than expected?
      • Switch to eBilling
      • Understand your meter Show menu dropdown
        • A guide to getting your meter read
        • Submit meter reading
        • Smart meters
      • Concessions Show menu dropdown
        • Australian Capital Territory
        • New South Wales
        • Queensland
        • South Australia
        • Victoria Show menu dropdown
          • Utility Relief Grant Scheme
      • Hardship policy Show menu dropdown
        • Financial difficulties
        • Government assistance
      • Family Violence
    • Help and support Show menu dropdown
      • FAQs Show menu dropdown
        • How to reach us during the COVID-19 situation
        • Accounts, bills and payments
        • Anytime Saver
        • Balance Plan FAQ’s
        • Guaranteed Service Level Rebates
        • Solar Max
        • Bulk hot water systems
        • Basic Home
        • Carbon neutral
        • Certificate of electrical safety
        • Changes to your Victorian Energy bills
        • Concessions
        • Default Market Offer
        • Delayed transfers
        • eBills
        • End of plan information
        • EnergyAustralia App
        • Estimate tool
        • Fee removal - NSW
        • Flexi Saver
        • General FAQs for residential
        • Late bills
        • Late fees
        • Life support
        • Meter usage request
        • My Account
        • No Frills
        • Online security
        • Opt out
        • Other fees and charges
        • Paper Bill Fees
        • Power of Choice
        • Processing fees
        • PowerResponse
        • PowerResponse Virtual Power Plant
        • Rate changes - NSW, Qld, SA, ACT
        • Rate changes - Victoria
        • Reducing energy and bills
        • Remote Energisation
        • Secure Saver
        • Solar power
        • Solar - NSW solar bonus scheme
        • Switch On Energy Victoria
        • Time of Use changes
        • Total Plan
      • Contact us Show menu dropdown
        • Billing and enquiries
        • Complaints and feedback
        • Electricity and gas plans
        • Faults and emergencies
        • Find an electricity distributor
        • Heating, cooling and hot water system warranty claims
        • Meter installations or upgrades
        • Solar power and battery storage
        • General enquiries form
        • Our postal address
        • Other services
      • ACT Transparency Code
    • COVID-19 Show menu dropdown
      • NSW Customer Update
  • business icon Business
    • Electricity and gas Show menu dropdown
      • Small business Show menu dropdown
        • Basic Business
        • Business Demand Plan
        • Solar Max Business
        • Total Plan Business
        • Business Balance plan
        • Plans
        • Rates and tariffs
        • Connections, disconnections and new meters
        • Business Carbon Neutral Show menu dropdown
          • Marketing Toolkit Information
      • Multi-site business
      • Major builders
    • Internet plans
    • Solar for business Show menu dropdown
      • Why solar power for your business?
      • Grants and incentives
    • Moving Business
    • My account Show menu dropdown
      • Small business Show menu dropdown
        • How to read your bill
        • How to pay your bill
        • Request a payment extension
        • Update contact details
    • Help and support Show menu dropdown
      • Contact us Show menu dropdown
        • Existing customers
        • New customers
        • Faults and emergencies
        • Request a callback
        • Solar for business
        • Our postal addresses
        • Other services
      • FAQs Show menu dropdown
        • Accounts, bills and payments
        • Basic Business
        • Business Balance plan FAQs
        • Business Demand Plan FAQs
        • General FAQs for business plans
        • Guaranteed Service Level Rebates
        • Major Partners
        • My Account
        • Processing fees
        • Quote tool
        • Reducing energy and bills
        • ResponsePro PowerDown
        • Smart meters
        • Solar Max Business
        • Total Business Plan
        • Business Carbon Neutral FAQs
  • truck icon Industrial and Commercial
    • Get a quote
    • Energy Management Show menu dropdown
      • My Account and Billing Show menu dropdown
        • How to read your bill
      • Energy Insights
      • Demand Response Show menu dropdown
        • EnergyAustralia ResponsePro
      • Progressive Purchasing
    • Energy Solutions Show menu dropdown
      • Solar PV and Battery Storage
      • LED Lighting
      • Energy Sustainability
      • Power Factor Correction
    • My Account
    • Help & Support Show menu dropdown
      • Contact us
      • Contract terms and conditions
      • Default rates
      • Rate changes
      • Brokers and Consultants
  • info icon About us
    • On by EnergyAustralia
    • Sustainability Show menu dropdown
      • Overview
      • The Energy Charter
      • EnergyAustralia Climate Change Statement
      • Our environment
      • Our community Show menu dropdown
        • Community grants program
        • Aboriginal and Torres Strait Islander engagement
        • Procurement at Energy Australia
      • Our people
      • Economic sustainability
    • Energy generation Show menu dropdown
      • Cathedral Rocks Wind Farm
      • Hallett Power Station Show menu dropdown
        • Hallett community
      • Lamberts North Ash Repository
      • Mt Piper Power Station Show menu dropdown
        • Mt Piper Community
        • Mt Piper EPA Reports
        • Mt Piper and Wallerawang water data
        • Mt Piper projects
        • Mt Piper tours
        • Mt Piper Brine in Ash Co-Placement
        • Mt Piper dams safety standards report
      • Pine Dale Coal Mine Show menu dropdown
        • EPA Reports
        • Pine Dale community
        • Yarraboldy Stage 1
      • Tallawarra Power Station Show menu dropdown
        • Tallawarra community
        • Tallawarra EPA reports
        • Tallawarra Lands project
      • Yallourn Power Station Show menu dropdown
        • History
        • Community
        • Energy transition
        • Ensuring we do the right thing
        • Environment Show menu dropdown
          • Annual Mine EPBC Report
          • Yallourn Daily Air Emissions
          • Yallourn Monthly EPA Reports
          • Morwell River Diversion
          • Class 3 Indicator and PM10/PM2.5 air emission studies
        • The mine
        • Yallourn community grants
      • Jeeralang Power Station
      • Newport Power Station
      • Ballarat Battery Storage
      • Gannawarra Battery Storage
      • Energy projects Show menu dropdown
        • Tallawarra B Project
        • Lake Lyell Pumped Hydro
        • Wooreen Energy Storage System
        • Marulan Power Station
    • Media Show menu dropdown
      • News
      • Fact sheets
      • Speeches
      • Awards and recognition
      • Images
    • Careers Show menu dropdown
      • Careers at EnergyAustralia
      • Who we are Show menu dropdown
        • Customer focus
        • Energy business
        • Enterprise delivery
      • Meet our people Show menu dropdown
        • Meet our leaders
      • Life with us Show menu dropdown
        • More than words
        • Everyone’s welcome
        • Making a difference
        • Zero harm is our goal for health and safety
      • What we offer Show menu dropdown
        • What’s in it for you?
        • Never stop learning
      • Join us Show menu dropdown
        • Digital Careers at EnergyAustralia
  • blog icon Blog
  • Home
  • Business
  • Industrial and Commercial
  • About us
  • Blog
Click
Select your state
  • ACT
  • NSW
  • QLD
  • SA
  • VIC
  • Log in
  • Register
  • My Account
EnergyAustralia logo
  • On by EnergyAustralia
  • Sustainability

    Sustainability

    • Overview
    • The Energy Charter
    • The clean energy transition
      • Putting our customers in control
      • Reducing our emissions
      • Supporting renewable energy
    • Our environment
    • Our community
      • Community grants program
      • Financial inclusion
      • Indigenous engagement
    • Our people
    • Economic sustainability
    100% carbon neutral electricity in your home, and it won’t cost you an extra cent.
    100% carbon neutral electricity in your home, and it won’t cost you an extra cent.

    Find out more

  • Energy generation

    Energy generation

    Generation sites

    • Cathedral Rocks Wind Farm
    • Hallett Power Station
    • Lamberts North Ash Repository
    • Mt Piper Power Station
    • Pine Dale Coal Mine
    • Tallawarra Power Station
    • Yallourn Power Station
    • Jeeralang Power Station
    • Newport Power Station
    • Ballarat Battery Storage
    • Gannawarra Battery Storage

    Energy projects

    • Tallawarra B Project
    • Lake Lyell Pumped Hydro
    • Marulan Power Station
    • Wooreen Energy Storage System

    Reports

    • NSW EPA Reports
    Together let's Light The Way to a better energy future
    Together, let's Light the Way to a better energy future

    Find out more

  • Media

    Media

    New Chair appointed to EnergyAustralia Board

    The CLP Group has appointed Jane McAloon as Chair EnergyAustralia, effective 28 April 2022, following Mr Graham Bradley AM’s decision to retire after 10 years at the helm.

    • Find out more
    • News
    • Fact sheets
    • Speeches
    • Awards and recognition
    • Images
    Together let's Light The Way to a better energy future
    Together, let's Light the Way to a better energy future

    Find out more

  • Careers

    Careers

    • Careers at EnergyAustralia
    • Who we are
    • Meet our people
    • Life with us
    • What we offer
    • Join us

    Jobs board

    It’s the perfect time for you to join our team. Explore our current opportunities.

    • Access our jobs board
    Digital Recruitment

    Join our Digital team

    Want to know why the Digital team at EnergyAustralia is such a great place to work?

    Read more

Yarraboldy Stage 1

  • Yarraboldy Stage 1 Project Approval
  • Yarraboldy Extension Project EPBC 2011/601
  • Pine Dale Mine - Environmental Assessment Cover & Contents
  • Yarraboldy S1 - Environmental Assessment Executive Assessment
  • Yarraboldy S1 - Environmental Assessment Section 1
  • Yarraboldy S1 - Environmental Assessment Section 2
  • Yarraboldy S1 - Environmental Assessment Section 3
  • Yarraboldy S1 - Environmental Assessment Section 4A Part 1
  • Yarraboldy S1 - Environmental Assessment Section 4A Part 2
  • Yarraboldy S1 - Environmental Assessment Section 4B Part 1
  • Yarraboldy S1 - Environmental Assessment Section 4B Part 2
  • Yarraboldy S1 - Environmental Assessment Section 4B Part 3
  • Yarraboldy S1 - Environmental Assessment Section 5
  • Yarraboldy S1 - Environmental Assessment Section 6
  • Yarraboldy S1 - Environmental Assessment Section 7
  • Yarraboldy S1 - Environmental Assessment Section 8
  • Yarraboldy S1 - Environmental Assessment Appendices Cover
  • Yarraboldy S1 - Environmental Assessment Appendix 1
  • Yarraboldy S1 - Environmental Assessment Appendix 2
  • Yarraboldy S1 - Environmental Assessment Appendix 3
  • Yarraboldy S1 - Environmental Assessment Appendix 4
  • Pine Dale Mine Care and Maintenance Mining Operations Plan
  • Enhance Place Mine Care and Maintenance Mining Operations Plan
  • Pine Dale Mine Environmental Management Strategy
  • Aboriginal Heritage Management Plan
  • Air Quality and Greenhouse Gas Management Plan
  • Baseline Water Management Plan
  • Blast Management Plan
  • Bushfire Management Plan
  • Waste Management Plan
  • Water Management Plan
  • Noise Management Plan
  • Pine Dale Mine - Pollution Incident Response Management Plan
  • Independent Environmental Audit (IEA) 2014
  • IEA Action Plan 2014
  • Enhance Place 2020 AEMR
  • Pine Dale Mine 2020 Annual Review
  • Pine Dale Mine 2019 Annual Review
  • Enhance Place 2019 AEMR
  • Pine Dale Mine 2018 Annual Review
  • Enhance Place 2018 AEMR
  • Pine Dale Mine 2017 Annual Review
  • Enhance Place 2017 AEMR
  • Pine Dale Mine 2016 Annual Review
  • Enhance Place 2016 AEMR
  • Pine Dale Mine 2015 AEMR
  • Enhance Place 2015 AEMR
  • Pine Dale Mine 2014 AEMR
  • Enhance Place 2014 AEMR
  • Pine Dale Mine 2013 AEMR
  • Enhance Place 2013 AEMR
  • Pine Dale Mine 2012 AEMR
  • Enhance Place 2012 AEMR
  • Pine Dale Mine 2011 AEMR
  • Enhance Place 2011 AEMR
  • Cathedral Rocks Wind Farm
  • Hallett Power Station
    • Hallett community
  • Lamberts North Ash Repository
  • Mt Piper Power Station
    • Mt Piper Community
    • Mt Piper EPA Reports
    • Mt Piper and Wallerawang water data
    • Mt Piper projects
    • Mt Piper tours
    • Mt Piper Brine in Ash Co-Placement
    • Mt Piper dams safety standards report
  • Pine Dale Coal Mine
    • EPA Reports
    • Pine Dale community
    • Yarraboldy Stage 1
  • Tallawarra Power Station
    • Tallawarra community
    • Tallawarra EPA reports
    • Tallawarra Lands project
  • Yallourn Power Station
    • History
    • Community
    • Energy transition
    • Ensuring we do the right thing
    • Environment
      • Annual Mine EPBC Report
      • Yallourn Daily Air Emissions
      • Yallourn Monthly EPA Reports
      • Morwell River Diversion
      • Class 3 Indicator and PM10/PM2.5 air emission studies
    • The mine
    • Yallourn community grants
  • Jeeralang Power Station
  • Newport Power Station
  • Ballarat Battery Storage
  • Gannawarra Battery Storage
  • Energy projects
    • Tallawarra B Project
    • Lake Lyell Pumped Hydro
    • Wooreen Energy Storage System
    • Marulan Power Station
Get the EnergyAustralia App
Get it on Google Play
Download on the App Store
 
  • Credit statement
  • Terms and conditions
  • Energy Plan Information
  • NSW EPA reports
  • On by EnergyAustralia
  • Meter usage request
  • Careers
  • Privacy
  • Disclaimer
  • Site map
  • Contact us

© 2020 EnergyAustralia. All rights reserved.

ABN 99 086 014 968

TRUenergy is now operating as EnergyAustralia

Facebook Twitter Linkedin