Energy rates traditionally change in Australia each year. The changes reflect the changing costs to produce electricity and gas, distribute the energy through poles, wires and pipelines, retailer costs and the cost of renewable energy programs. If you’d like to do a deeper dive, here’s where you’ll find all the answers.

To understand more about how rates changes are calculated and when they come into effect (depending on when you became an EnergyAustralia customer), simply select where you live for all the details.

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Why do electricity rates change?

In NSW, SA and QLD 

Our Standing Offer Home and Standing Offer Business electricity plans are aligned with either the regulated tariffs or the non-regulated comparison prices which is set and reviewed by the Australian Energy Regulator (AER) annually and changes each year in July. We review our standing offer electricity rates around this time.

In the ACT

The Independent Competition and Regulatory Commission (ICRC) sets the reference price in ACT and all plans need to be compared with this reference price.

In Victoria 

Our Standing Offer Home and Standing Offer Business electricity plans (our standing offer plans) are equivalent to the Victorian Default Offer (VDO) for selected tariff types, which is set and reviewed by the Essential Services Commission (ESC) annually and usually changes each year in July. We review our standing offer electricity rates around this time.

There are many factors that can impact electricity rates and the overall cost to supply electricity to customers. Electricity retail market plan rates are reviewed and adjusted based on wholesale, network, retail and other costs. You can find a detailed explanation of costs that make up energy prices.

Why do gas rates change?

We review our variable rates for gas from time to time, typically annually. Variable rates can increase or decrease.

There are many factors that can impact gas rates and the overall cost to supply gas to customers. Gas rates are reviewed and adjusted based on wholesale, network, retail and other costs. More information can be found in the ‘Why do energy rates change below or ‘How energy gets to you’ 

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Frequently asked questions