Our code of conduct and values

Our suppliers are our partners. You are critical to ensuring that we deliver affordable and sustainable energy solutions to our customers.

Procurement is an opportunity for us to have a positive impact across the communities where we live and work. We support local and Aboriginal and Torres Strait Islander businesses, as part of our Reconciliation Action Plan, where we can. We ensure that we procure responsibly and from suppliers who share our values – and take every action to build sustainable and valuable relationships with our suppliers.

Our Supplier Code of Conduct sets out our expectations in relation to ethics and business conduct, respect for people, responsible environmental stewardship, care for communities and customers and privacy. It also details our whistleblowing service.

Modern slavery

To learn more about our Modern Slavery Statements, visit this page

Supplying to EnergyAustralia

Purchase order terms and conditions

View our Purchase Order T&Cs.

Payment terms

EnergyAustralia is a signatory to the Australian Supplier Payment Code for Small Businesses and we offer suppliers who can demonstrate that they are a small business 30-day payment terms. As part of our Reconciliation Action Plan, we have committed to 14-day payment terms for businesses who can demonstrate that they are Aboriginal and Torres Strait Islander owned businesses. EnergyAustralia’s standard payment terms for all other suppliers are 60 days from the end of the month from our receipt of a correctly rendered invoice.