If the fault or emergency is life threatening, call 000


Contact your local distributor

For a fault or emergency related to infrastructure such as poles, wires or meters, use our search by postcode tool to contact your local distributor.

EnergyAustralia is not a distributor – we are a retailer. 

Contact your local electricity distributor


8.00am to 6.00pm AEDT

Monday to Friday

133 466

Outside  these hours, call the following 24-hour emergency services:

Australian Capital Territory

New South Wales

    South Australia