If the fault or emergency is life threatening, call 000
Contact your local distributor
For a fault or emergency related to infrastructure such as poles, wires or meters, use our search by postcode tool to contact your local distributor.
EnergyAustralia is not a distributor – we are a retailer.
Monday to Friday
Outside these hours, call the following 24-hour emergency services:
Australian Capital Territory
- ActewAGL 131 909
New South Wales
- Australian Gas Networks Limited 1800 808 526