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EnergyAustralia previously offered an opt-in to our Go Neutral product for all customers. Go Neutral is no longer available to new customers signing up with us or existing customers who are not already opted in to the product. For customers already opted in to Go Neutral, your arrangement remains unchanged.
Carbon neutral is achieved when the net greenhouse gas emissions associated with an activity are cancelled out or negated through emissions reduction and/or the purchase and cancellation of carbon offset units.
A carbon offset unit represents the removal of one tonne of carbon dioxide equivalent (t CO2-e) from the atmosphere, or the avoidance of one tonne of emissions.
Climate Active is an Australian Government backed program that sets the rules for measuring, reducing, offsetting and reporting emissions, so that organisations like ours can make a carbon neutral claim.
When you opt in to Go Neutral, we follow a set of requirements for measuring, reducing, reporting and offsetting your carbon emissions from your home energy use, according to the Climate Active Carbon Neutral Standard.
Carbon neutral claims made against Climate Active Carbon Neutral Standard must meet certain criteria, including:
- Credible greenhouse gas measurement techniques, which ensure the emissions and emissions sources covered by a claim of carbon neutrality can be understood and evaluated
- Independent auditing every second year, to ensure emissions have been accurately measured, offset and reported
- A reasonable attempt has been made to reduce in-house emissions before using offset credits
- Genuine offsets units have been purchased and cancelled to compensate for all emissions associated with the claim
- Activities and achievements related to the carbon neutral claim are transparently reported.
Burning fossil fuels produces large amounts of carbon dioxide, which is harmful to our environment and increases the effects of climate change.
For electricity, the impact occurs when fossil fuels such as coal, oil or gas are burnt at power plants in order to produce electricity. For gas (which is a fossil fuel), the impact occurs when you use (i.e. burn) it in your home.
We calculate how much carbon dioxide your home’s electricity or gas, or both emits into the atmosphere and purchase carbon offsets issued by accredited climate action projects to offset the equivalent amount of carbon dioxide from the atmosphere.
If you’re a new customer, you can easily opt in for carbon neutral energy when you choose your new energy plans. After six months of being with us (for each eligible account), we’ll automatically start offsetting your household energy emissions.
Our Climate Active Public Disclosure Statement outlines our calculations for residential electricity carbon neutrality.
Renewable energy resources generate no or very little carbon as they produce energy from natural resources that don’t run out, like solar (sun) and wind. Carbon offsetting involves investing in projects that prevent or reduce emissions being released. For example, we calculate the emissions from your home electricity use and purchase the equivalent amount of carbon offsets to neutralise your electricity emissions – making your electricity use carbon neutral.
We support climate action projects accredited under Climate Active.
Follow the link to find out more: Go Neutral news and carbon offset projects | EnergyAustralia
When you opt in, you’ll receive regular updates about our carbon neutral activities including offset projects both in Australia and overseas.
Our purpose is to lead and accelerate the clean energy transformation for all.
Our Climate Transition Action Plan (CTAP) sets out our commitment to achieving net zero emissions across Scope 1 and 2 by 2050, and our ambition for this to extend to Scope 3.
The CTAP covers our investment intentions to meet customer energy needs, ensure a just transition for our staff and communities, along with our approach to sustainability engagement and the use of offsets. The CTAP expands on and replaces our earlier Climate Change Statements.
Our parent company CLP Group has strict sustainability principles governing how all its businesses, including EnergyAustralia, should operate sustainably.