There are plenty of ways you can pay your small business bill – simply choose the one that suits you best.

If you’ve signed on to an energy plan, you may have agreed to a certain payment method as part of your market contract with us. Refer to your contract terms and conditions for more details. 

Direct Debit

Direct Debit is the simple way to ensure your bills are paid on time, every time. You'll still receive your bill to review before the payment is automatically deducted. Simply print out the form, fill it in and send it back to us.

Credit card or debit card

You can pay your bill quickly and securely with your credit or debit card through our online payment services. We accept MasterCard®, and Visa and American Express® credit cards and debit cards.

No merchant service fee applies to Visa, Mastercard® or American Express® payments made from 1 October 2026.

Make a credit card payment online

BPAY

BPay

Contact your bank, building society or credit union to make payments from your account. Your biller code can be found on your latest bill.

Mail

Post your cheque or money order with your payment slip (payable to EnergyAustralia) to the address shown on your bill.

Australia Post

You can pay your bill over the counter or over the phone with Australia Post. To pay by phone, you can call 131 816. Your biller code can be found on your latest bill.

Centrepay through Centrelink

Customers can use Centrepay to make voluntary, regular deductions from their Centrelink payments. Go to servicesaustralia.gov.au/centrepay for more information.

Or contact us and we can help to set up a Centrepay arrangement for you.

Additional payment information

A personalised instalment plan for your business

With our personalised instalment plan you can pay your energy accounts in regular affordable instalments designed to suit your particular circumstances. Call us for more details and to activate this option.

Late payment fee

A late payment fee may be charged to overdue accounts. If you’re worried you can’t pay on time, call us as soon as possible.

Request a payment extension

Need more time to make a payment? You can submit a request for an extension on your bill.