From 1 October 2021, the Independent Competition and Regulatory Commission (ICRC) introduced new reforms to make it easier for ACT customers to compare and identify the best electricity offers in market for their needs as simply and easily as possible.

We’ve outlined these changes below but it’s worth noting that there could be more to come. We’ll keep you updated as new changes come about. 

Reference Pricing 

From 1 October 2021, energy companies are required to make a reference price comparison for ACT residential, small business and embedded network customers on a certain rate type. The reference price is set annually by the ACT Government.

Here are the rate types currently compared to the reference price:

Residential electricity customers  Flat with or without controlled load rates 
Time of use rates with or without controlled load 
Business electricity customers (uses less than 100 MWh per year)  Flat rate
Embedded network customers  If an embedded network is operated by an energy retailer, a reference price applies to residential or business customers on the rate types noted above. 

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