If you require an interpreter, please call us on 1300 622 718.

As a customer, you may qualify for various concessions administered by EnergyAustralia on behalf of the VIC Government. Eligibility conditions vary and are subject to change from time to time. These concessions may be applied partially or to a whole bill based on your eligibility during a billing period  Please read the information provided for each concession below to see if you are eligible.