What, Why and When?

On 2 January 2019, our gas rates will change for our customers in Victoria. Our electricity rates won’t change.

Our following customers won’t be affected by the rate change:

  • All customers on our Rate Fix plan
  • All customers on our No Frills plan
  • All customers on our Secure Saver plan
  • Our Managed Builder Partners
  • Any of our customers in QLD, NSW, ACT & SA.