Secure Saver is no longer available to sign up to. The information below is only for customers currently on the Secure Saver plan. For information on our existing plans, see our plans page.
You will remain on your current plan until you change plans. You will not be able to return to the Secure Saver plan.
If we reduce our usual market usage charges or daily supply charges during the benefit period, we will automatically apply those lower prices to your plan. This price match policy doesn’t apply to a reduction in rates not initiated by us, including by regulatory changes such as the Default Market Offer and Victorian Default Offer.
The Secure Saver plan features fixed energy prices. Your usage rates and daily supply charges will not increase for 2 years. Other fees and charges (incl. GreenPower) may vary during the benefit period.
No, with Secure Saver, you will avoid any annual price increases to your usage rates and daily supply charges for the 2 year benefit period. Other fees and charges (incl. GreenPower) may vary.
If you choose to leave EnergyAustralia during the benefit period, an exit fee of $22 per account applies.
However, if you switch to one of our other great plans, you will not be charged an exit fee.
Your supply of electricity and gas is made up of daily supply charges and usage rate charges. With Secure Saver, these charges will be fixed for 2 years. Also, if we reduce our usual* market rates, yours will go down automatically.
Additional fees may apply on this plan. Please refer to our fees page.
There are no late payment fees on our Secure Saver plan.
*'Usual' refers to our generally available market offers that include a benefit of discounts on usage rates. We may cancel the price match if a regulated tariff that is lower than our market rate is introduced. If we do that, then we will notify you and you may cancel and switch to the regulated tariff without paying any exit fee.
No, if you take up solar, you will need to take up one of our current plans. You will not be able to return to the Secure Saver product.
Yes, GreenPower is available with Secure Saver at an additional cost.
Yes, when you opt-in to Go Neutral, carbon neutral electricity is available with all our home electricity plans, 6 months from your start date.
At the end of the plan we’ll recommend the best new plan for you.
No, Secure Saver is not transferrable between residences. If your home is in an eligible area, you can sign up for one of our current plans at your new address but the rates may change depending on where you move to and at what time of the year you move.