As you’d appreciate, we’re extremely busy with longer wait times on phone queues and live chat, but you can reach us in many other ways.

Manage your energy through My Account

Log in, or register in just a couple of minutes, to manage your energy accounts in one secure place.

Our EnergyAustralia app

Download our app for your smartphone from the App Store or Google Play - just search for EnergyAustralia. 

Google Play - Get the EnergyAustralia app now

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Live chat

You can also interact with us through our live chat platform, our consultants will help you with your enquiry. Please be patient if they are unable to respond as quickly as you’re used to.

Thanks for your understanding.

Once again we apologise for any inconvenience for any delays in trying to contact us over the phone; we appreciate your understanding during this challenging situation. 

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