Great savings, with a guaranteed discount off your total energy bill for 12 months.

Benefits of Total Plan

Our Total Plan is great value for your energy needs with a discount off your total energy bill, not just the usage rates. Guaranteed, every time you pay. And these energy rates (usage and supply charges) won’t increase for the 12 month fixed rate period.


  • Guaranteed discount off your total energy bill
  • Energy rates won't increase for 12 months (other fees and charges may vary)
  • 100% carbon neutral energy at no extra cost when you opt in
  • Manage your energy accounts online with My Account 
  • No lock in contract and no exit fees

How our Total Plan works

Electricity and gas bills are made up of daily supply and energy usage charges. With Total Plan, these charges won’t increase for the 12 month fixed rate period. You’ll also receive a guaranteed discount off these charges, after solar feed-in tariffs (if any) every time you pay. Any other fees and charges (incl. solar feed-in tariffs and GreenPower) may vary. If you’re a solar customer, you’re eligible for the applicable solar feed-in tariff rates, which can change during your benefit period. There are no exit fees with our Total Plan.

More information

Total Plan is available to eligible residential customers in ACT, NSW, Queensland (electricity only), SA and Victoria. Please refer to our Basic Plan Information Documents (BPID) or Energy Fact Sheets for more details. For more information go to our frequently asked questions.