Bill guides

Need help understanding your bill?

Take a look at our new, searchable interactive bill guide or download one of the handy PDFs below.

Does your bill look like this?  

Choose the bill below that looks like your bill. The guide for that bill contains explanations of each section in the bill.

Your bill shows all your usage information and the rates, charges and rebates you are currently paying and receiving. It also has your next meter read date, comparisons to previous bills and more.

Electricity & solar

Electricity bill explanation  


Gas bill explanation