No energy price rises for 2 years. Guaranteed
Benefits of Secure Saver
Our Secure Saver plan fixes your energy prices for 2 years. That’s fixed usage rates and fixed daily supply charges. If we reduce our usual market rates, yours will go down too automatically. Plus, with Secure Saver when you pay on time you’ll also receive great discounts off the electricity and gas you use. To see how Secure Saver works, watch this video.
It’s available to selected residential customers* in Vic, NSW, SA, ACT and Qld (electricity only).
The plan features:
- Competitive discounts, usage rates and daily supply charges, all fixed for 2 years
- Certainty knowing you’re protected from increases in usage rates and supply charges
- If we reduce our usual market energy prices, your plan will be automatically updated to the lower price
- At the end of the plan we’ll recommend the best new plan for you
Who is the Secure Saver plan suited to?
Secure Saver helps customers better plan their energy budget – it’s ideal for those looking to avoid increasing energy prices by fixing today’s energy rates for the next 2 years. You’ll receive great discounts off usage rates when you pay on time and have certainty knowing that if we reduce our usual market energy rates, your plan will automatically update to the lower price.
'Usual' refers to our generally available market offers that include a benefit of discounts on usage rates. We may cancel the price match if a regulated tariff that is lower than our market rate is introduced. If we do that, then we will notify you and you may cancel and switch to the regulated tariff without paying any exit fee.
How it works
Your gas and electricity rates are made up of usage (consumption) and daily supply charges, both of which will be fixed at today’s in-market base prices for 2 years.
Any other fees and charges (incl. GreenPower) may vary. An exit fee of up to $22 per account may apply if you cancel within 2 years.
*Not available in all areas. Please refer to the Basic Plan Information Documents for more details.
If you would like more information about Secure Saver, please refer to our Secure Saver questions and answers.