Find everything you need to know about the rate change on 3 July 2017 – Why rates change, what your new rates are, how much your bills may change by, plus more.

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Your new rates for your property at can be viewed below.

Your new rates will apply from for the energy plan you were on as at . If you’ve since changed your energy plan, you’ll be able to come back on 30 June 2017 to see your applicable rates.

Electricity rates
Gas rates

Current rates for your Energy Plan

Applicable Charges
Price excl. GST
Price incl. GST

New rates effective for your Energy Plan

Applicable Charges
Price excl. GST
Price incl. GST

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Your questions, answered.

Energy travels through four main stages on its journey from generation to the point where you turn on a switch. Each stage incurs costs that are passed on to you via your energy bill. It is changes in these four main areas that generally influence energy rate changes. These include: 

  • Wholesale costs – to purchase electricity and gas from generators and producers 
  • Network costs – charged by distributors for energy transmission, metering and maintenance of the pipes, poles and wires that delivers your energy 
  • Retail costs – charged by us for servicing and billing your account 
  • Other costs – incurred by us to comply with government schemes such as the Renewable Energy Target

This year, the main influence on the rate change has been an increase to wholesale costs.

To find out more, take a look at our video, ‘How energy gets to you’.

Most energy retailers review their rates annually: 

  • in Victoria rate changes usually occur in January 
  • in Queensland, New South Wales, ACT and South Australia they tend to happen in July

This year, your rates will change on placeholder.

The amount your bill will actually change by will depend on your usage, the energy plan you're on and the distribution area you live in.

For an average placeholder in placeholder, we estimate the change to your bill may be around placeholder more per week for placeholder.

The estimate is provided as guide only and is based on a placeholder EnergyAustralia customer in placeholder with an average usage of placeholder placeholder per annum and excludes benefits such as discounts applied to bills. The actual change to your bill may differ.

The amount your bill will actually change by will depend on your usage, the energy plan you're on and the distribution area you live in.

For an average placeholder in placeholder, we estimate the change to your bill may be around placeholder more per week for electricity and placeholder more per week for gas.

The estimate is provided as guide only and is based on a placeholder EnergyAustralia customer in placeholder with an average usage of placeholder electricity per annum and placeholder gas per annum and excludes benefits such as discounts applied to bills. The actual change to your bill may differ.

You’ll be able to see your new rates on your first bill issued to you from placeholder.

Often a proportion of the energy we use is wasted. By changing some habits, you may be able to reduce the wastage. Check out our tips on how to save energy, time and money: 

Thank you for choosing EnergyAustralia.

Rate changes are generally influenced by various costs such as those described above (refer to 'Why do energy rates change?').

We review our rates around July each year to reflect changes to these costs.

We know you may not have received your first bill from us as yet however, your bill will contain your current rates and the new rates that apply from placeholder.

We understand that sometimes you need help and a little flexibility with your energy bills.

Please call our energy assist team on 1800 558 643 (Monday to Friday, 8am–5.30pm AEST) and we’ll be happy to help.

GreenPower costs remain unchanged at 8.47 c/kWh incl. GST.

Yes, the solar buy back rate you receive will change to placeholder (excl. GST) from 1 July 2017.

By opting in to “Go Neutral” it can be - and it won’t cost you an extra cent.

Here's how it works*:

  • We will offset 100% of the carbon emissions produced by your home's electricity, at no additional cost to you.
  • Offset units will be purchased from Australian and international off-set projects

Find out more and opt-in 

Still have questions? Let us help you.

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