For our customers in Victoria

Find everything you need to know about the rate change from 2 January 2019 – Why rates change, what your new rates are, how much your bills may change by, plus more.

If you've signed up to a new plan after 30 November 2018, your new rates will not be listed in our MyRates portal until 3 January 2019.

If you live in Queensland, New South Wales, Australian Capital Territory or South Australia and would like information on rate changes, learn more here.

Switched to our Secure Saver, No Frills or Business Rate Fix Plan?

If you answered 'yes' you've made a great choice. Your rates haven’t changed.

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Retrieving your rates...

Your new rates for your property at can be viewed below. Your rates have not changed.

Your new rates will apply from for the energy you were on as at . If you’ve since changed your energy , you’ll be able to come back on 2 January 2019 to see your applicable rates.

Your rates for your property at have not changed.

We value your privacy. Your personal details will be used in accordance with EnergyAustralia's Privacy Policy.

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Find your account number

Your account number is 10 digit unique identifier for your account. It can be found on the first page of your energy bill, underneath your customer number.

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Find your surname or company name

Please enter your surname or company name exactly as it appears on your bill. It can be found on the first page of your energy bill.

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