To enable us to match information to your account, please enter your current details before providing your meter reading.
We are unable to bill you based on your own read if you have a smart meter, a bulk hot water meter or solar panel/s installed at your property. Follow this link for more information.
It helps to have a copy of your bill in front of you before you start the form. It’s also important to provide accurate information.
To get in contact faster, you can use live chat to talk to us now (Mon-Fri 8am-8pm AEDT).