To enable us to match information to your account, please enter your current details before providing your meter reading.

We are unable to bill you based on your own read if you have a smart meter, a bulk hot water meter or solar panel/s installed at your property. Follow this link for more information.

It helps to have a copy of your bill in front of you before you start the form. It’s also important to provide accurate information.

To get in contact faster, you can use live chat to talk to us now (Mon-Fri 8am-8pm AEDT).

Are you listed as an account holder?

To continue, you need to be listed on the account.

Can you clearly read the dial on your meter?

You need to be able to read the dial clearly to continue. Click here for further help.

Do you have Solar Panels installed?

If you have solar panels installed, unfortunately we cannot currently process your read.

Name
*
*

Enter your email address here.

We’ll contact you on this email address if we need to clarify anything about the meter reading you provided.

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Enter your supply address here.

If you’re unsure where to find this, visit our bill guide.

Service Address
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Start typing below to find your address.
Please use the form below to enter your full address.

Enter your NMI or MIRN.

This information is located on page 3 of your bill. If you’re unsure where to find this, visit our bill guide.

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Register your meter reading

We’ll validate the reading you’ve provided and we’ll contact you within 10 business days if there are any issues. If you need help on how to read your meter, click here.

If we need anything clarified, we’ll contact you on the email address you provided.

Meter read 1

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Meter reading date

The date selected must be within 30 days prior to the current date.
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Meter read 2 (optional)

Meter reading date

The date selected must be within 30 days prior to the current date.

We value your privacy. Your personal details will be used in accordance with EnergyAustralia's Privacy Policy.