A few things first

To enable us to match information to your account, please enter your current details before providing your meter reading. We are unable to bill you based on your own read if you have a smart meter or bulk hot water meter installed at your property. Follow this link for more information.

It helps to have a copy of your bill in front of you before you start the form. It’s also important to provide accurate information.

Are you listed as an account holder?
Can you clearly read the dial on your meter?

When was the meter read taken?

The date must be within 30 days of today's date

Account details

Is this a business account?
Service address
Start typing below to find your address.

Your meter reading

We’ll compare the reading you give us with your past readings. If the reading is inconsistent with this history, we’ll issue you an estimated bill. If you have more than four meters on your property, please contact us and we’ll be happy to help.

When entering your meter reading, include all numbers displayed including any zeroes (if applicable). If you need help on how to read your meter, click here.

We’ll compare the reading you give us with your past readings. If the reading is inconsistent with this history, we’ll issue you an estimated bill. If you have more than four meters on your property, please contact us and we’ll be happy to help.

When entering your meter reading, include all numbers displayed including any zeroes (if applicable). If you need help on how to read your meter, click here.

Meter type

Meter 1

Meter 2

Meter 3

Meter 4

 

To submit reads for more than 4 meters, please contact us.

 

 

To submit reads for more than 4 meters, please contact us.

 

Meter 1

Register readings

To submit more than 4 register readings, please contact us

To submit more than 4 register readings, please contact us

Meter 2

Register readings

To submit more than 4 register readings, please contact us

To submit more than 4 register readings, please contact us

Meter 3

Register readings

To submit more than 4 register readings, please contact us

To submit more than 4 register readings, please contact us

Meter 4

Register readings

To submit more than 4 register readings, please contact us

To submit more than 4 register readings, please contact us

 

To submit reads for more than 4 meters, please contact us.

 

 

To submit reads for more than 4 meters, please contact us.

 

Do you have solar panels installed?

What are registers?

Some electricity meters can track usage across different rates like peak, off peak, shoulder, dedicated circuit, controlled load and solar. These are called registers.

To find out how many registers are on your meter, simply press the ‘display’ button on the front of your meter.

If there is only one reading displayed after the date and time, then you just have one register. If there is more than one reading displayed, then the number of registers matches the number of readings.

What are registers?

Some electricity meters can track usage across different rates like peak, off peak, shoulder, dedicated circuit, controlled load and solar. These are called registers.

To find out how many registers are on your meter, simply press the ‘display’ button on the front of your meter.

If there is only one reading displayed after the date and time, then you just have one register. If there is more than one reading displayed, then the number of registers matches the number of readings.

We value your privacy. Your personal details will be used in accordance with EnergyAustralia's Privacy Policy.

What are registers?