At EnergyAustralia, we know Australians value fairness, especially when it comes to energy.
That’s why we’ve started making changes for the better.
Our existing customers and new customers can get our latest promoted deals. And we’ve given more than 150,000 Secure Saver customers certainty about their rates over the next two years.
Customers on our no ifs, no fuss Anytime Saver plan always get their discount, even if they pay a little late. Because we know life happens.
We’ve also got rid of some of our annoying fees, including paper bill fees and over the counter fees at the post office when paying by cash or cheque.
And cleaner energy for all remains a key commitment. Over 160,000 of our residential electricity customers have opted in to carbon neutral electricity at no extra cost.
But we’re not stopping there.
We know there’s more to be done. We’re putting the spotlight on the issues that we know matter to our customers.
- Making energy more affordable
- Making cleaner energy more accessible
- Having clear, transparent conversations to help customers make mindful decisions
- Improving our customers’ experience
These are not just promises. They’re part of our ongoing commitment to simple, more affordable energy now and for the future.
For all Australians.