Bills & payments
Want to pay now or later, in person or online, in instalments or with a little extra help? We've got your options covered.
Bill Payment options
We have plenty of options to ensure paying your bills is hassle-free. Simply choose the one that’s right for you.
eBilling is an easy way to receive your bills via email. Understand why switching to eBilling can be beneficial to you and make the change today.
Request a payment extension
Need a bit more time to make a payment? If you just need an extra week or two to pay a bill, request a payment extension as early as you can, we can usually find a solution.
Our hardship policy
Changes in circumstances can sometimes leave you without enough money to cover a bill. Don’t worry, we understand.
If you’re experiencing financial hardship, there are options.
Understanding your bill
View sample bills, learn about estimated bills and explore some of the common reasons your energy costs can rise.
How we can help
Find out more about bills and payments in frequently asked questions.
Contact us if you need help.