Bills & payments

Want to pay now or later, in person or online, in instalments or with a little extra help? We've got your options covered.

Bill Payment options

We have plenty of options to ensure paying your bills is hassle-free. Simply choose the one that’s right for you.


eBilling is an easy way to receive your bills via email. Understand why switching to eBilling can be beneficial to you and make the change today.

Request a payment extension

Need a bit more time to make a payment? If you just need an extra week or two to pay a bill, request a payment extension as early as you can, we can usually find a solution.

Our hardship policy

Changes in circumstances can sometimes leave you without enough money to cover a bill. Don’t worry, we understand.

If you’re experiencing financial hardship, there are options.

Understanding your bill

View sample bills, learn about estimated bills and explore some of the common reasons your energy costs can rise.

How we can help

Find out more about bills and payments in frequently asked questions.

Contact us if you need help.