Bills & payments

Want to pay now or later, in person or online, in instalments or with a little extra help? We’ve got your options covered.

Payment options

We have plenty of options to ensure paying your bills is hassle-free. Simply choose the one that’s right for you.

Understanding your bill

View sample bills, learn about estimated bills and explore some of the common reasons your energy costs can rise.

Our hardship policy

Changes in circumstances can sometimes leave you without enough money to cover a bill. Don’t worry, we understand.

If you’re experiencing financial hardship, there are options.

Still have questions?

If there's anything about your bill that's not clear, we'd like to help. Check out our frequently asked questions or give us a call.

Need more time to pay your bill?

Talk to us