New email scam reported

EnergyAustralia is warning householders of a new scam that involves emailing people fake electricity or gas bills.

Addressed to ‘Dear Valued Customer’, the letter asks recipients to click on a link to view the bill details.

The link takes people to an address that is not operated by EnergyAustralia.

The letter contains a number of errors and does not include a customer’s name or account number.

EnergyAustralia is warning people who receive the emails to delete it immediately or report the scam activity to our customer service centre 133 466; the ACCC Infocentre on 1300 302 502 or a state or territory fair trading authority.

EnergyAustralia takes scam activity seriously and has reported this latest hoax to the relevant authorities to investigate.

For more information, visit ACCC Scamwatch.


Example hoax email

Virus scam alert example