We currently have long wait times on our phone due to the COVID-19 situation impacting our staff availability. If you have been affected by Coronavirus and are experiencing Financial Difficulties, we are able to help. Otherwise, if you need assistance with your energy needs find out How to Get in Touch. Thank you for your patience.
My Account is currently unavailable
We apologise for any inconvenience.
There are still a number of online self-service options available to you:
Pay a bill
If you would like to pay a bill, please go directly to our Payments page.