Queensland and NSW customers may be impacted by a power outage due to Cyclone Alfred. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more about getting support if you need it on our blog.
When I sign up do I need to cancel my current account?
You don't need to contact your current retailer when you sign up with us, however they may contact you about your final billing arrangements. We'll send you a postcard to let you know when the transfer of your account to us is complete.
Hide message