We’re currently experiencing a technical issue that is preventing customers from logging in to MYAccount. In the meantime, you can still access your account via the EnergyAustralia mobile app. If you need any further assistance, please don’t hesitate to contact us.
When I sign up do I need to cancel my current account?
You don't need to contact your current retailer when you sign up with us, however they may contact you about your final billing arrangements. We'll send you a postcard to let you know when the transfer of your account to us is complete.
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