Who needs to know when you move?

Who needs to know when you move?

Given that moving house requires you to advise your service providers about the change of address - including electricity, gas, subscription television and internet - it's easy to expect that all your mail will start arriving to the new address, especially when moving house on a busy schedule. Truth be told, there’s a lot more to mail redirection. 

Ensure you don't miss out on any important communications by casting your eye over this checklist. 

Everyday service providers

Assuming you’ve already updated your electricity and gas provider, and used EnergyAustralia’s online energy calculator  to find the right plan for your new home, it’s time to consider some of the other everyday service providers including:

  • Banks, credit cards and other financial institutions
  • Pay TV
  • Internet and telephone (landline)
  • Mobile phone
  • Insurance (car/home/contents/life/income)
  • Legal representatives
  • Motorway toll tags
  • Accountant/financial advisor
  • Employers and related services, e.g. superannuation fund/s, union


Ensure your health providers have your new address details so your records are up to date and nothing goes astray. This may include the following:

  • Medicare
  • Private health insurance provider
  • Local doctor and other health professionals you visit regularly
  • Dentist
  • Gyms and other fitness outlets
  • Blood bank

Government and utilities

There are a wide range of government organisations that may need to know your new address, especially if you’re  moving from one city to another. It may seem like a lot, but the following are particularly important as they serve as your public record, and failure to notify them in some cases could result in fines. Most have a simple online form to make the update easier - simply search your state and the organisation online to find out more.

  • Australia Post
  • Australian Electoral Commission
  • Australian Taxation Office
  • Concession/Pension cards
  • Centrelink
  • Child support
  • DonateLife
  • Driver’s licence and motor vehicle registration (Department of Transport in each state)
  • Library
  • Local council
  • Pet microchip registry
  • Seniors card
  • School, TAFE, university
  • Department of Veteran’s Affairs
  • Water


Between all the official stuff, don’t neglect the entertaining parts of your life! 

  • Loyalty programs and store cards 
  • Frequent flyers
  • Travel agents
  • Newspaper and magazine subscriptions
  • Video store

Final word

The best thing you can do to make your move a little easier is to have Australia Post redirect all your mail for up to 12 months for a small cost. During that period, make a record of all the mail you receive and check you’ve updated the address so that your mail continues to arrive after the transition period has expired.