Values statement regarding procurement at EnergyAustralia and sustainability 

At EnergyAustralia there are three overarching values we hold that are important in everything we do: 

  • Our customers are our priority 
  • Do the right thing 
  • Lead change 

Our suppliers are our partners. They are critical to ensuring that we delivery affordable and sustainable energy solutions to our customers. 

Procurement is an opportunity for us to have a positive impact across communities by supporting local and Indigenous businesses where we can.  We ensure that we procure responsibly, and from suppliers who share our values.  We strive to build sustainable and added-value relationships with our suppliers. 

We have a Supplier Code of Conduct that sets out our expectations of suppliers in relation to Ethics and Business Conduct, Respect for People, Responsible Environmental Stewardship, Care for Communities and Customers and Privacy.  Our Supplier Code of Conduct also details our whistleblowing service. 

Modern Slavery 

EnergyAustralia will report to the Australian Commonwealth Government as part of the Modern Slavery Act 2018, and is committed to ensuring there is no slavery or forced labour used in our operations or supply chain. We want to continue working with suppliers to put in place all the necessary processes and procedures to ensure that EnergyAustralia’s entire supply chain does not include, condone or allow for slavery or forced labour. 

Aligned with our commitment to our Supplier Code of Conduct, we will continue to assess our supply chain and operations for modern slavery risks and work on mitigating supply chain risks and remediating any operational risks. 

Reconciliation Action Plan 

View our Reconciliation Action Plan. 

Supplying to EnergyAustralia 

Ariba and S/4HANA 

At EnergyAustralia, our Suppliers are an important part of our business, and we’re working hard to find ways to make doing business with us easier. As part of this, we’re investing in new systems to simplify some of these processes and we’re partnering with SAP Ariba (Ariba) to simplify our Procure to Pay process. Ariba has allowed us to move away from manual processes and seamlessly collaborate and transact with our suppliers. 

What does this mean for you? 

  • Transacting with us using Ariba is free for a standard account. 
  • You’ll experience an efficient, automated and paper-free document exchange. 
  • You’ll enjoy a transparent payment process. 

Suppliers new to the Ariba Network generally start transacting for free, though based on the volume and value of your transactions, some fees may apply. To learn more please visit SAP Ariba Subscriptions and Pricing. 

We have developed a phased Ariba Network enablement plan and will be contacting our suppliers when we start the process of enabling them to transact with us via Ariba Network.

Purchase Order Terms and Conditions 

View our Purchase Order T&Cs

Invoice Requirements 

To maximise the benefits of moving to Ariba, we've stopped accepting paper-based and fax transactions. Suppliers not transacting with us via Ariba must send all invoices in PDF to, including the following critical information on your invoice to allow us to successfully process payments accordingly:

  • ABN 
  • GST 
  • Breakdown of material or service procured 
  • Valid purchase order number. 

Each invoice must be submitted as a single PDF attachment and only one attachment per email. 

Payment Terms 

EnergyAustralia is a signatory to the Australian Supplier Payment Code for Small Businesses and we offer suppliers who can demonstrate that they are a small business 30-day payment terms.   

As part of our Reconciliation Action Plan we have committed to 14-day payment terms for businesses who can demonstrate that they are Aboriginal and Torres Strait Islander owned businesses. 

In line with NSW legislation, all suppliers to Mount Piper and Tallawarra energy generation sites are entitled to 30 days from end of month payments terms. 

Energy Australia’s standard payment terms for all other suppliers are 60 days from the end of the month from our receipt of a correctly rendered invoice.