Operations Update - 6 July 2023

Important information for existing customers about energy bill support.

Our chat wait times are longer than usual at the moment. Rather than wait, you might prefer to head online to manage your account through My Account or our app or view our plans online. Thanks for your patience.

Hide message

Queensland and NSW customers may be impacted by a power outage due to Cyclone Alfred. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more about getting support if you need it on our blog.

Hide message

News

July 6, 2023

EnergyAustralia continues to provide good supply into the system.
At Yallourn, all units are online and running.
Both units at Mt Piper are online and running.
EnergyAustralia’s gas assets at Newport, Tallawarra, Jeeralang and Hallett are available for market requirements.
The EnergyAustralia team is working hard to deliver power into the system.