Operations Update - 31 July 2023

Important information for existing customers about energy bill support.

Our chat wait times are longer than usual at the moment. Rather than wait, you might prefer to head online to manage your account through My Account or our app or view our plans online. Thanks for your patience.

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Queensland and NSW customers may be impacted by a power outage due to Cyclone Alfred. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more about getting support if you need it on our blog.

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News

July 31, 2023

EnergyAustralia continues to provide good supply into the system.
At Yallourn, Units 3 and 4 are online and running, with Units 1 and 2 offline for maintenance.
Both units at Mt Piper are online and running.
EnergyAustralia’s gas asset at Hallett was online this morning. Tallawarra, Newport and Jeeralang are available for market requirements.
The EnergyAustralia team is working hard to deliver power into the NEM to support our customers.