July 14, 2014
EnergyAustralia customers should be aware of a new scam that involves emailing people fake electricity or gas bills.
The email contains fake account and customer numbers but does not include the customer’s name.
The email asks recipients to click on a link to view their bill information.
The link takes people to an address that is not operated by EnergyAustralia.
EnergyAustralia is warning people who receive the emails to delete it immediately or report the scam activity to our customer service centre 133 466; the ACCC Infocentre on 1300 302 502 or a state or territory fair trading authority.
Customers are encouraged to install antivirus software on their devices as a safeguard measure.
EnergyAustralia takes scam activity seriously and has reported this latest hoax to the relevant authorities to investigate.
For more information, visit ACCC Scamwatch.