This contract applies if you’re signed up to a market retail contract with us. This means you’ve signed on to an energy plan that may include discounts, rebates or other benefits.
- Market Retail Contract terms and conditions (applies up to 30 June 2026)
- Market Retail Contract terms and conditions (current)
Our Market Retail Contract terms and conditions changed from 1 July 2026
View details of the changes that apply for:
- NSW/ACT/SA/QLD customers
- Victorian customers
Our terms and conditions contain a range of rights and obligations you have when we supply energy to you. Please read the full, updated Market Contract terms and conditions