What happens if I’m moving?

1. Sign up with EnergyAustralia online and you'll receive an email confirmation within minutes.
2. You'll receive a confirmation pack. If you select to receive this by email it will arrive the next day, and if you choose to receive it by post it'll arrive a couple of days after that.
3. We'll connect your energy on the date you nominate when signing up.
4. Make sure there is clear access to the meter on this date, and if you're connecting electricity make sure the main power switch is off.
5. You're done! Relax and focus on your move, knowing your energy is taken care of - one less thing you have to worry about. If you have any questions at all, contact us.

We're sure you'll be happy with your decision to connect with us, however if for any reason you're not, call us on 133 466 in the first 10 business days and we'll cancel your application or transfer you to a more suitable plan. We recommend you also schedule a disconnection with your current energy provider, so they can send you a final bill. If you're already an EnergyAustralia customer, we'll take care of that for you.