How can I contact you?

Important information for existing customers about energy bill support.

We're aware of a technical issue impacting a small number of users access to their online MyAccount. We thank you for your patience while we work to resolve this as quickly as we can. If you need further assistance, please contact us.

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chat with us online (Monday to Friday, 8am-9pm AEST and Saturday, 9am to 6pm AEST)
call us on 1800 001 772 (Monday to Friday, 8am–6.30pm AEST) and we’ll be happy to help.