Operations Update - 11 April 2023

Important information for existing customers about energy bill support.

Our chat wait times are longer than usual at the moment. Rather than wait, you might prefer to head online to manage your account through My Account or our app or view our plans online. Thanks for your patience.

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Queensland and NSW customers may be impacted by a power outage due to Cyclone Alfred. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more about getting support if you need it on our blog.

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News

April 11, 2023

EnergyAustralia continues to provide good supply into the system.
Yallourn has all units online and running
Unit 1 at Mt Piper is online and running, with Unit 2 available on 36-hour recall.
EnergyAustralia’s gas asset at Tallawarra is online, with Newport expected to be online later today. Jeeralang are Hallett are available for market requirements.
The EnergyAustralia team is working hard to keep delivering power into the system to support our customers.