Earn Velocity Points with your home energy

Now's the perfect time to link your EnergyAustralia account to your Velocity Frequent Flyer account and earn 2,000 Velocity Anniversary Points per eligible plan, every year until 2021.^

You can use your Velocity Points to fly to over 600 destinations around the world with Velocity's world-class airline partners, for flight upgrades, hotels, fuels, online shopping and more.

Here's how

  • Set up direct debit and opt-in to receive correspondence and bills by email
  • Link your Velocity membership number to your EnergyAustralia account in My Account
  • Stay on your the residential electricity and/or gas plan, continue to receive your bills and correspondence by email, and pay your bills by direct debit.

Already an EnergyAustralia customer?

Link at My Account

Our customers rate their online sign up experience 4.5 out of 5.

Average rating based on 23,475 customers surveyed from Jun 2017 to Dec 2018.


"Incredibly easy to sign up online - thank you."
Anne, VIC


"Easy to switch plans online on my phone via MyAccount"
Caroline, VIC


"Online process straightforward compared to other retailers"
Stephen, NSW

^ Offer for residential customers in NSW, VIC, ACT, SA (electricity and gas) and QLD (electricity only), with a Velocity Frequent Flyer membership who link their Velocity Frequent Flyer membership to their EnergyAustralia energy service, agree to receive bills and correspondence by email and agree to pay bills by direct debit. Customers will receive 2,000 Velocity Points at each continuous 12-month anniversary of joining EnergyAustralia until 31 March 2021, providing they stay on the residential electricity and gas plan and satisfy the eligibility criteria. EnergyAustralia reserves the right to change this offer at any time. Read our terms and conditions here. Use of Velocity Points is subject to the Velocity Frequent Flyer Membership Terms and Conditions. Offer ends 31 March 2019.

**Average rating from 37,455 customers surveyed from Feb 2016 to Dec 2017.