Skip to main content
For those impacted by bushfires,
view information on available support
.
Close
Toggle navigation
MENU
CLOSE
Home
Business
About us
Blog
Click
Select your state
ACT
NSW
QLD
SA
VIC
Log in
Register
My Account
Search
Electricity and gas
Small business
Basic Business
Total Plan Business
Plans
Rates and tariffs
Green energy plans
Connections, disconnections and new meters
Major Partners
Large business
Get a quote
Large Business Brokers
Default rates
Multi-site business
Solar for business
Why solar power for your business?
Grants and incentives
Products and innovation
EnviroTemp
Panoramic Power
Purchase Pro
My account
Small business
How to read your bill
How to pay your bill
Request a payment extension
Update contact details
Large business
How to read your bill
Help and support
Contact us
Existing customers
New customers
Faults and emergencies
Request a callback
Solar for business
Our postal addresses
Other services
FAQs
Accounts, bills and payments
Basic Business
Commercial and industry rate changes
General FAQs for business plans
My Account
Processing fees
Quote tool
Reducing energy and bills
Smart meters
Total Business Plan
Home
Electricity and gas
Show Menu Dropdown
Hide Menu Dropdown
Compare electricity and gas plans
Show Menu Dropdown
Hide Menu Dropdown
Upload your electricity bill
How to disconnect and reconnect
Understand electricity and gas plans
Show Menu Dropdown
Hide Menu Dropdown
Basic Home
No Frills
Total Plan
How to compare plans
What is off peak electricity?
When to switch
What is a tariff?
Get an energy quote
New meters and installations
Show Menu Dropdown
Hide Menu Dropdown
Timeframes for electricity meter connections
Green energy plans
Show Menu Dropdown
Hide Menu Dropdown
Green energy options
Energy saving and safety
Show Menu Dropdown
Hide Menu Dropdown
Electrical safety
Natural gas safety
Gas appliances safety
PowerResponse
South Australian Retailer Energy Efficiency Scheme (REES)
Energy Plan Information
Solar power
Show Menu Dropdown
Hide Menu Dropdown
Feed-in tariffs
Moving house
Show Menu Dropdown
Hide Menu Dropdown
Move home
Bills and accounts
Show Menu Dropdown
Hide Menu Dropdown
Family Violence
Manage your account
Show Menu Dropdown
Hide Menu Dropdown
Update your details
Register an additional account holder
Pay your bill
Show Menu Dropdown
Hide Menu Dropdown
Payment options
Show Menu Dropdown
Hide Menu Dropdown
Pay my bill
Request a payment extension
Understand your bill
Show Menu Dropdown
Hide Menu Dropdown
Bill guides
Energy usage data request
Estimated bills
Is your bill higher than expected?
Go Neutral
Show Menu Dropdown
Hide Menu Dropdown
Opt-in for carbon neutral
FAQs
Go Neutral news and carbon offset projects
Show Menu Dropdown
Hide Menu Dropdown
Light bulb moments in India
Solid efforts to reduce emissions in Brazil
Rekindling and revitalising through modern fire management
Switch to eBilling
Understand your meter
Show Menu Dropdown
Hide Menu Dropdown
A guide to getting your meter read
Submit meter reading
Smart meters
Concessions
Show Menu Dropdown
Hide Menu Dropdown
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Hardship policy
Show Menu Dropdown
Hide Menu Dropdown
Financial difficulties
Government assistance
Help and support
Show Menu Dropdown
Hide Menu Dropdown
FAQs
Show Menu Dropdown
Hide Menu Dropdown
Accounts, bills and payments
Anytime Saver
Energy Saving Rewards Program
Isolator Switch Trial
PowerResponse - Pool Pump Trial
PowerResponse Premium
PowerResponse – Virtual Power Plant
Bulk hot water systems
Basic Home
Carbon neutral
Certificate of electrical safety
Changes to your Victorian Energy bills
Concessions
Default Market Offer
Delayed transfers
eBilling
EnergyAustralia App
Estimate tool
Fee removal - Vic, Qld & SA
Fee removal - NSW
Flexi Saver
General FAQs for residential
Late bills
Late fees
Life support
Meter usage request
My Account
No Frills
Online security
Opt out
Other fees and charges
Power of Choice
PowerResponse
Processing fees
Rate changes - NSW, Qld, SA, ACT
Rate changes - Victoria
Redback Smart Hybrid System
Reducing energy and bills
Remote Energisation
Secure Saver
Solar power
Solar - NSW solar bonus scheme
Switch On Energy Victoria
Time of Use changes
Total Plan
Velocity Points Partnership
Contact us
Show Menu Dropdown
Hide Menu Dropdown
Billing and enquiries
Complaints and feedback
Electricity and gas plans
Faults and emergencies
Find an electricity distributor
Heating, cooling and hot water system warranty claims
Meter installations or upgrades
Request a callback
Solar power and battery storage
General enquiries form
Our postal address
Other services
Business
Electricity and gas
Show Menu Dropdown
Hide Menu Dropdown
Small business
Show Menu Dropdown
Hide Menu Dropdown
Basic Business
Total Plan Business
Plans
Rates and tariffs
Green energy plans
Connections, disconnections and new meters
Show Menu Dropdown
Hide Menu Dropdown
Major Partners
Large business
Show Menu Dropdown
Hide Menu Dropdown
Get a quote
Large Business Brokers
Default rates
Multi-site business
Solar for business
Show Menu Dropdown
Hide Menu Dropdown
Why solar power for your business?
Grants and incentives
Products and innovation
Show Menu Dropdown
Hide Menu Dropdown
EnviroTemp
Panoramic Power
Purchase Pro
My account
Show Menu Dropdown
Hide Menu Dropdown
Small business
Show Menu Dropdown
Hide Menu Dropdown
How to read your bill
How to pay your bill
Request a payment extension
Update contact details
Large business
Show Menu Dropdown
Hide Menu Dropdown
How to read your bill
Help and support
Show Menu Dropdown
Hide Menu Dropdown
Contact us
Show Menu Dropdown
Hide Menu Dropdown
Existing customers
New customers
Faults and emergencies
Request a callback
Solar for business
Our postal addresses
Other services
FAQs
Show Menu Dropdown
Hide Menu Dropdown
Accounts, bills and payments
Basic Business
Commercial and industry rate changes
General FAQs for business plans
My Account
Processing fees
Quote tool
Reducing energy and bills
Smart meters
Total Business Plan
About us
On by EnergyAustralia
Show Menu Dropdown
Hide Menu Dropdown
Overview
Sustainability
Show Menu Dropdown
Hide Menu Dropdown
Overview
The Energy Charter
The clean energy transition
Show Menu Dropdown
Hide Menu Dropdown
Supporting renewable energy
Reducing our emissions
Putting our customers in control
Our environment
Our community
Show Menu Dropdown
Hide Menu Dropdown
Community grants program
Indigenous engagement
Financial inclusion
Our people
Economic sustainability
Energy generation
Show Menu Dropdown
Hide Menu Dropdown
Cathedral Rocks Wind Farm
Hallett Power Station
Show Menu Dropdown
Hide Menu Dropdown
Hallett community
Lamberts North Ash Repository
Mt Piper Power Station
Show Menu Dropdown
Hide Menu Dropdown
Mt Piper and Wallerawang community
Mt Piper EPA Reports
Mt Piper and Wallerawang water data
Mt Piper projects
Mt Piper tours
Mt Piper Brine in Ash Co-Placement
Pine Dale Coal Mine
Show Menu Dropdown
Hide Menu Dropdown
EPA Reports
Pine Dale community
Yarraboldy Stage 1
Tallawarra Power Station
Show Menu Dropdown
Hide Menu Dropdown
Tallawarra community
Tallawarra EPA reports
Tallawarra Lands project
Wallerawang power station closure
Show Menu Dropdown
Hide Menu Dropdown
Wallerawang EPA Reports
Kerosene Vale Ash repository
Yallourn Power Station
Show Menu Dropdown
Hide Menu Dropdown
History
Community
Ensuring we do the right thing
Environment
The mine
Yallourn community grants
Jeeralang Power Station
Newport Power Station
Ballarat Battery Storage
Gannawarra Battery Storage
Energy projects
Show Menu Dropdown
Hide Menu Dropdown
Marulan Power Station
Cultana Pumped Hydro Project
Media
Show Menu Dropdown
Hide Menu Dropdown
News
Fact sheets
Speeches
Awards and recognition
Images
Careers
Show Menu Dropdown
Hide Menu Dropdown
Careers at EnergyAustralia
Who we are
Show Menu Dropdown
Hide Menu Dropdown
Customer focus
Energy business
Enterprise delivery
Meet our people
Show Menu Dropdown
Hide Menu Dropdown
Meet our leaders
Life with us
Show Menu Dropdown
Hide Menu Dropdown
More than words
Everyone’s welcome
Making a difference
Innov8
Zero harm is our goal for health and safety
What we offer
Show Menu Dropdown
Hide Menu Dropdown
What’s in it for you?
Never stop learning
Join us
Show Menu Dropdown
Hide Menu Dropdown
Digital Careers at EnergyAustralia
Blog
Help and support
Help and support
Member for
3 years 1 month
Submitted by
leah.macgibbon
on
Wed, 25/01/2017 - 14:40