News

EnergyAustralia implements additional password complexity for My Account following cyber incident

EnergyAustralia today announced it has commenced implementing additional password complexity for its My Account online customer platform following a recent cyber incident that resulted in unauthorised access to 323 customer accounts.

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Frequently Asked Questions - My Account password update and cyber security

Q. What is My Account?

My Account is a customer platform where customers can access general account information including usage and bills.

Q. What information is stored on My Account?

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EnergyAustralia investigates grid-scale 500MW battery project at Mt Piper in New South Wales

EnergyAustralia today announced it is investigating the feasibility of a grid-scale battery of up to 500MW at its Mount Piper power station near Lithgow, which could power more than 200,000 homes for up to four hours during times of high demand.

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EnergyAustralia 2021-22 Energy Charter Disclosure

EnergyAustralia today released its annual Energy Charter Disclosure outlining improvements in serving and supporting its 1.6 million customers during 2021-22 and initiatives underway to lead and accelerate the clean energy transition.

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Applications open for EnergyAustralia’s Geelong Community Grants

Grants of up to $10,000 each are now available through EnergyAustralia’s Community Grants program, which supports community initiatives within Geelong and the Western District that focus on improving education and social inclusion.

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