Skip to main content
Find out how we're supporting customers
impacted by COVID-19
.
Hide message
menu
Home
Electricity and gas
Compare electricity and gas plans
Upload your electricity bill
How to disconnect and reconnect your energy connection
Compare electricity and gas plans
Basic Home
No Frills
Total Plan
How to compare plans
What is off peak electricity?
When to switch
What is a tariff?
Get an energy quote
Go Neutral
Opt-in for carbon neutral
FAQs
Go Neutral news and carbon offset projects
Light bulb moments in India
Solid efforts to reduce emissions in Brazil
Rekindling and revitalising through modern fire management
New meters and installations
Timeframes for electricity meter connections
Green energy plans
Green energy options
Energy saving and safety
Electrical safety
Natural gas safety
Gas appliances safety
South Australian Retailer Energy Productivity Scheme (REPS)
PowerResponse
Energy Plan Information
Solar power
Feed-in tariffs
Virtual Power Plant
Internet plans
Moving house
Move home
Bills and accounts
Manage your account
Update your details
Register an additional account holder
Pay your bill
Payment options
Pay my bill
Request a payment extension
Understand your bill
Bill guides
Energy usage data request
Estimated bills
Is your bill higher than expected?
Switch to eBilling
Understand your meter
A guide to getting your meter read
Submit meter reading
Smart meters
Concessions
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Utility Relief Grant Scheme
Hardship policy
Financial difficulties
Government assistance
Family Violence
Help and support
FAQs
How to reach us during the COVID-19 situation
Accounts, bills and payments
Anytime Saver
Guaranteed Service Level Rebates
PowerResponse – Virtual Power Plant
Bulk hot water systems
Basic Home
Carbon neutral
Certificate of electrical safety
Changes to your Victorian Energy bills
Concessions
Default Market Offer
Delayed transfers
eBills
End of plan information
EnergyAustralia App
Estimate tool
Fee removal - NSW
Flexi Saver
General FAQs for residential
Late bills
Late fees
Life support
Meter usage request
My Account
No Frills
Online security
Opt out
Other fees and charges
Paper Bill Fees
Power of Choice
Processing fees
PowerResponse
Rate changes - NSW, Qld, SA, ACT
Rate changes - Victoria
Redback Smart Hybrid System
Reducing energy and bills
Remote Energisation
Secure Saver
Solar power
Solar - NSW solar bonus scheme
Switch On Energy Victoria
Time of Use changes
Total Plan
Contact us
Billing and enquiries
Complaints and feedback
Electricity and gas plans
Faults and emergencies
Find an electricity distributor
Heating, cooling and hot water system warranty claims
Meter installations or upgrades
Solar power and battery storage
General enquiries form
Our postal address
Other services
COVID-19
Business
Electricity and gas
Small business
Basic Business
Business Demand Plan
Total Plan Business
Business Balance plan
Plans
Rates and tariffs
Connections, disconnections and new meters
Major Partners
Business Carbon Neutral
Marketing Toolkit Information
Multi-site business
Solar for business
Why solar power for your business?
Grants and incentives
My account
Small business
How to read your bill
How to pay your bill
Request a payment extension
Update contact details
Help and support
Contact us
Existing customers
New customers
Faults and emergencies
Request a callback
Solar for business
Our postal addresses
Other services
FAQs
Accounts, bills and payments
Basic Business
Business Balance plan FAQs
Business Demand Plan FAQs
Business PowerResponse
General FAQs for business plans
Guaranteed Service Level Rebates
Major Partners
My Account
Processing fees
Quote tool
Reducing energy and bills
ResponsePro PowerDown
Smart meters
Total Business Plan
Business Carbon Neutral FAQs
Industrial and Commercial
Get a quote
Energy Management
My Account and Billing
How to read your bill
Energy Insights
Demand Response
EnergyAustralia ResponsePro
Progressive Purchasing
Energy Solutions
Solar PV and Battery Storage
LED Lighting
Energy Sustainability
Power Factor Correction
My Account
Help & Support
Contact us
Contract terms and conditions
Default rates
Rate changes
Brokers and Consultants
About us
On by EnergyAustralia
Sustainability
Overview
The Energy Charter
The clean energy transition
Supporting renewable energy
Reducing our emissions
Putting our customers in control
Our environment
Our community
Community grants program
Indigenous engagement
Procurement at Energy Australia
Our people
Economic sustainability
Energy generation
Cathedral Rocks Wind Farm
Hallett Power Station
Hallett community
Lamberts North Ash Repository
Mt Piper Power Station
Mt Piper Community
Mt Piper EPA Reports
Mt Piper and Wallerawang water data
Mt Piper projects
Mt Piper tours
Mt Piper Brine in Ash Co-Placement
Pine Dale Coal Mine
EPA Reports
Pine Dale community
Yarraboldy Stage 1
Tallawarra Power Station
Tallawarra community
Tallawarra EPA reports
Tallawarra Lands project
Wallerawang power station closure
Wallerawang EPA Reports
Kerosene Vale Ash repository
Yallourn Power Station
History
Community
Energy transition
Ensuring we do the right thing
Environment
Yallourn Daily Air Emissions
Yallourn Monthly EPA Reports
The mine
Yallourn community grants
Jeeralang Power Station
Newport Power Station
Ballarat Battery Storage
Gannawarra Battery Storage
Energy projects
Tallawarra B Project
Marulan Power Station
Media
News
Fact sheets
Speeches
Awards and recognition
Images
Careers
Careers at EnergyAustralia
Who we are
Customer focus
Energy business
Enterprise delivery
Meet our people
Meet our leaders
Life with us
More than words
Everyone’s welcome
Making a difference
Innov8
Zero harm is our goal for health and safety
What we offer
What’s in it for you?
Never stop learning
Join us
Digital Careers at EnergyAustralia
Blog
Home
Business
Industrial and Commercial
About us
Blog
Click
Select your state
ACT
NSW
QLD
SA
VIC
Log in
Register
My Account
Looks like this offer has now ended.
View our range of gas and electricity plans.
Visit our plans
Hide message