Important information for existing customers about energy bill support.

We’re currently experiencing technical problems with our contact centre network. This means we may not be able to help you as soon as we’d like to. Rather than wait, you might prefer to manage your account through My Account or our app, or view our plans online. Thanks for your patience.

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Large Business Electricity Customer Terms & Conditions

Our Large Business Electricity Customer terms and conditions contain important information about your rights and obligations as an EnergyAustralia customer.

Please note that these standard/general terms and conditions shown are updated to reflect changes to the regulations applicable to all customers. You may have negotiated other limited commercial amendments to these terms and conditions.