Contact us

Electricity and gas quotes

  • Residential
  • 136 102Monday to Friday,
    8am to 6.30pm AEDT
    • Product information
    • Online offers
    • Move house
    • Switch to EnergyAustralia
  • Small business
  • 1800 146 749Monday to Friday,
    8am to 6.30pm AEDT
    • Product information
    • Move your business
    • Switch to EnergyAustralia
  • Large business
  • 1300 362 466Monday to Friday,
    9am to 5pm AEDT
    • Product information
    • Relocate your business
    • Quotes

Billing and enquiries

Faults and emergencies

  • If the fault or emergency is life threatening, call 000

Solar, heating, cooling and hot water

  • Residential
  • 136 385Monday to Friday,
    9am to 6.30pm AEDT
    • Solar power systems
  •  
  • 136 385 Monday to Friday,
    8am to 8pm AEDT
    Saturday
    9am to 5pm AEDT
    • Heating, cooling and hot water systems
  • Business
  • 1800 241 060Monday to Friday,
    9am to 6pm AEDT
    • Solar power systems

Repairs and servicing

  • Residential
  • 1800 089 500Monday to Friday
    8am to 8pm AEDT
    Saturday
    9am to 5 pm AEDT
    • Servicing and breakdown repairs for hot water, heating and cooling systems
  •  
  • 1800 105 34724 hours a day
    • Emergency repairs for hot water, heating and cooling systems

Meter installations or upgrades

Head office

Our postal addresses

  • Small businesses

    SME Sales Team
    EnergyAustralia
    Locked Bag 14060
    Melbourne City Mail Centre
    VIC 8001

  • Large businesses

    Commercial and Industrial
    EnergyAustralia
    Locked Bag 14060
    Melbourne City Mail Centre
    VIC 8001

  • Head Office

    EnergyAustralia
    Level 33, 385 Bourke Street
    Melbourne VIC 3000

  • Victoria

    EnergyAustralia
    Locked Bag 14060
    Melbourne City Mail Centre
    VIC 8001

  • South Australia

    EnergyAustralia
    Locked Bag 14060
    Melbourne City Mail Centre
    VIC 8001

  • NSW and ACT

    EnergyAustralia
    Locked Bag 38
    Silverwater NSW 2128

  • Queensland

    EnergyAustralia
    GPO Box 756
    Brisbane Qld 4001