Optus | EnergyAustralia

Important information for existing customers about energy bill support.

Queensland and NSW customers may be impacted by a power outage due to Cyclone Alfred. If you're a customer with life support equipment at your home, please follow your outage plan, or call 000 if it's an emergency. Find out more about getting support if you need it on our blog.

EnergyAustralia welcomes Optus to our Partner Program

As you're a valued partner, we’re keen to have you join us as we light the way towards more affordable, increasingly cleaner energy for all.

Our customers rate their online sign up experience 4.5 out of 5.

*Average rating based on 45,712 customers surveyed from Jan 2020 to Jun 2022.

"Simple process and quick connection, very happy"
Mark, VIC

"Easy to review, compare and sign up"
Louise, VIC

"So easy to move house"
Geffeory, NSW