Service & support

Billing and rates - We can assist you with enquiries about your invoice, rates, environmental charges and network charges. We aim to deal with all requests, questions and complaints in a prompt and efficient manner.
 
Fees and payments - Do you need some help understanding exit fees, loss factors, and payment enquiries?
 
Change of account details - We can even handle account details such as change of address and contact details.
 
Business relocation - Whether you’re an existing or new customer, we can help you to connect and disconnect your premises quickly and efficiently with us.