Our Velocity Points offer will end on 31 March 2021.
Providing your Velocity account is still linked to My Account, you'll still get your 2,000 Velocity Points for each eligible residential EnergyAustralia gas or electricity plan on your next anniversary date up until the end date of 31 March 2021.*
As a thank you from us for participating in our Velocity Points offer, we're giving you an additional 2,000 bonus Velocity Points for each eligible residential EnergyAustralia gas or electricity plan*.
You'll receive these bonus Points on your next anniversary date up until the end date of 31 March 2021.
If you didn't receive your bonus Velocity Points on your anniversary date, please call us on 133 466.
No. Your next Anniversary Points and the bonus Points for each eligible residential EnergyAustralia gas or electricity plan will be your final Velocity Points through EnergyAustralia.
* Offer for existing residential customers, who linked their Velocity Frequent Flyer membership to their EnergyAustralia energy service before 31 March 2019. 2,000 Anniversary Points will be allocated at each continuous 12 month anniversary of you joining EnergyAustralia until 31 March 2021, providing you stay on the residential electricity or gas plan and continue to receive your bills and correspondence by email, and pay your bills by direct debit. 2,000 bonus Points will be awarded at the same time as your final instalment of Anniversary Points (4,000 Points in total). EnergyAustralia will arrange for your Velocity Points to be automatically credited to your Velocity account by Velocity within 10 business days after your anniversary date. You will forfeit any Velocity Points if you cancel your plan before your anniversary date. These Anniversary and bonus Points will be the final Velocity Points earned through EnergyAustralia. We reserve the right to change this offer at any time. Terms and conditions available at energyaustralia.com.au/velocity-terms. Use of Velocity Points is subject to the Velocity Frequent Flyer Membership Terms and Conditions, located at experience.velocityfrequentflyer.com/member-support/terms-conditions.