Hide message
Offset your business premises’ electricity carbon emissions plus get a guaranteed discount off your total energy bill for 12 months.
Benefits of Business Carbon Neutral
Now more than ever, customers expect the businesses they engage with to play their part in a more sustainable future. Pledge to make sustainability your business by signing up to carbon neutral electricity.
Our Business Carbon Neutral plan is perfect if you’re looking to reduce your carbon footprint and get a great deal on your business electricity too.
We make your business premises’ electricity use carbon neutral by purchasing carbon offset units to balance out the emissions. You also get a discount off your total energy bill, not just the usage rates, guaranteed, every time, on every bill. And these energy rates (usage and supply charges) won't increase for 12 months.
Your pledge is your edge
When you sign up to Business Carbon Neutral, you also receive a marketing toolkit consisting of point of sale collateral and digital assets to help promote that your electricity use is carbon neutral – a great way to give your business an extra edge.
Sign up now or request a callback from our dedicated team of Australia-based business energy specialists.
Or call us on 1800 687 728.
Features:
- Carbon neutral electricity for your business premises
- Guaranteed discount off your total electricity bill
- Electricity rates won't increase for 12 months (other fees and charges may vary)
- Manage your business energy account online with My Account
- No lock-in contract and no exit fees
How Business Carbon Neutral works:
1. Carbon emissions are created from your business premises' electricity use.
2. We offset those emissions through carbon offset units from climate action projects.
3. The result? Carbon neutral electricity, positive environmental and community benefits.
Our carbon offsets come from accredited climate action projects in Australia and around the world. Many of these projects provide economic, social and environmental benefits to communities, in addition to offsetting carbon emissions.
See how carbon offsetting works with our Business Carbon Neutral plan
Business Carbon Neutral and your electricity bill
Electricity business bills are made up of daily supply and energy usage charges. With Business Carbon Neutral, these charges won’t increase for the 12-month fixed rate period. You’ll also receive a guaranteed discount off these charges, after solar feed-in tariffs (if any) every time you pay during the 12-month benefit period. Any other fees and charges (incl. solar feed-in tariffs and GreenPower) may vary. If you’re a solar customer, you’re eligible for the applicable solar feed-in tariff rates, which can change during your fixed rate period. There are no exit fees with our Business Carbon Neutral plan.
More information
Business Carbon Neutral is available to eligible business customers in ACT, NSW, Queensland, SA and Victoria. Please refer to our Basic Plan Information Documents (BPID) or Energy Fact Sheets for more details. For clear advice on the right plan for you contact us on 1800 687 728. Please refer to our Frequently Asked Questions.
EnergyAustralia is part of the Climate Active Network
EnergyAustralia is part of the Climate Active Network. The Climate Active Network is an Australian network of climate leaders and companies. The goal of the Climate Active Network is to take collective action on climate change and protect Australia’s environment. Look for the Climate Active logo on all our Business Carbon Neutral communications. Climate Active certification for products like Business Carbon Neutral makes it easier for consumers to make a conscious decision to identify and choose certified products that are making a difference.
Request a callback
The Product
This Contract sets out the terms and conditions upon which EnergyAustralia Pty Ltd ABN 99 086 04 968 (EnergyAustralia) (referred to in these terms and conditions as "we", "our" and "us") agrees to provide you the Business Carbon Neutral Product (the Product). The Product is certified Carbon Neutral by Climate Active.
The Product is only available on business customer accounts with an active "Business Carbon Neutral Plan" EnergyAustralia electricity plan (Eligible Accounts).
These terms and conditions form a separate contract (the Contract) between you and us, in addition to your Market Retail Contract under which we supply you with electricity.
These terms apply to each Eligible Account.
We will offset the carbon emissions from your electricity consumption under your Eligible Account on and from the Supply Start Date.
Charges
You acknowledge the Business Carbon Neutral Plan (which is a requirement for Eligible Accounts) may have a reduced discount on its usage and/or supply charges compared to similar EnergyAustralia electricity plans.
There is no other, additional fee which EnergyAustralia will charge you for the Product.
Term
This Contract commences on the Supply Start Date under the Market Retail Contract and continues until terminated in accordance with the following paragraphs (Term).
You may cancel this Contract at any time by notifying us. This Contract will end on 31 December of the year in which you notify us of the cancellation.
You acknowledge that agreeing to this Contract, and remaining bound by its terms, is an eligibility criteria for the "Business Carbon Neutral Plan" of EnergyAustralia. If this Contract ends, you will no longer be eligible for that plan and EnergyAustralia will contact you in accordance with clause 5.3 of the Market Retail Contract to offer you another plan.
If your account is no longer eligible for the Product in accordance with these terms and conditions (including because your Market Retail Contract ends or you are no longer signed up for the "Business Carbon Neutral Plan", then these terms and conditions will end with effect from the date your account becomes ineligible.
If we decide to stop offering the Product, we may terminate this contract by giving reasonable notice and will notify you of your options. If you receive that notice, you may terminate this contract with immediate effect by notifying us.
If you move premises or your EnergyAustralia account number changes due to other changes made on your account, we may no longer provide you with the Product under these terms and conditions. EnergyAustralia will contact you in accordance with clause 5.3 of the Market Retail Contract to offer you another plan. You can contact us at any time to discuss your eligibility for the Product on your account.
Marketing materials
Within a reasonable period after the Supply Start Date, we will provide you with a set of marketing materials and collateral (the content of which will be determined by us) (Materials) to enable you to promote your use of the Product. We will also provide you with, or refer you to, a set of guidelines on the use of these Materials. You agree to comply with these guidelines and other directions we may give you in relation to your use of the Materials, including directions to cease using any Materials.
You acknowledge that you may not amend or vary any of the Materials except with our consent (provided at our absolute discretion) and that you may only use the Materials in connection with your premises at which EnergyAustralia is providing the Product.
As soon as reasonably practicable before the start of each new calendar year during the Term, we will provide you with updated versions of the Materials. As soon as reasonably practicable after you receive updated versions of the Materials, you must cease using older versions of the Materials.
Certification
The Product is certified Carbon Neutral by Climate Active (an initiative of the Australian Government Department of Industry, Science, Energy and Resources). For more information on the Climate Active Carbon Neutral Certification program, please go to www.climateactive.org.au.
In addition to the Materials, we may provide you with materials containing branding from Climate Active. You acknowledge that you may not use any Climate Active branding or refer to Climate Active in any advertising in connection with the Product except as directed by EnergyAustralia. You also agree to comply with any directions to cease using materials containing branding from Climate Active.
You acknowledge that failure to comply with our directions in respect of Climate Active branding may cause EnergyAustralia to be in breach of its obligations under its licence to use Climate Active trade marks. You agree that, to the extent permitted by law, you will indemnify us for any losses or damages we suffer due to your failure to comply with any directions given in respect of Climate Active branding.
You agree to immediately notify us of any claim, demand or proceeding brought against you, or in respect of which you may become liable, arising out of your use of any Climate Active branding in connection with the Product.
If for any reason the Product ceases to be accredited under the rules of the Climate Active Carbon Neutral Standard, we will notify you of your options as soon as practicable. At this time, you may terminate this contract with immediate effect by notifying us.
General
We may send you notices under this Contract and information about the Product by email.
We may vary the terms and conditions applicable to the Product by posting updated terms and conditions on our website. We will give reasonable notice of any changes that have a detrimental effect on customers who have an existing Contract for the Product before those changes become effective.
Other terms used in this Contract have the same meanings as in the Market Retail Contract for the sale of energy between you and us.