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  • Beware: E-mail scam alert

    EnergyAustralia is warning consumers of a scam involving unsolicited e-mails containing links to fictitious accounts or seeking payments on behalf of EnergyAustralia.

  • EnergyAustralia welcomes report on customers’ financial hardship

    EnergyAustralia, one of Australia’s leading energy retailers, today welcomed a report by the Financial and Consumer Rights Council (FCRC) identifying key ways in which the industry can improve service for customers struggling to pay their bills.

  • EnergyAustralia retains fee-free account management options

    EnergyAustralia, one of Australia’s leading energy retailers, today reiterated its approach to account administration does not involve charging vulnerable customers to receive paper bills via the post.

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